Over a period of last few years, we have seen customer is concerned about overall TCO of running SAP Support or other SAP Project with internal staff where there is a regular attrition and this result into hire cost of hiring consultants again and training them with landscape. Customer also would like to avoid paying big dollars to Senior SAP Consulting & Services Partner due to budget constraint. However he has necessity to get job done.

Visiontree has come up with innovative business of providing SAP Professional on SPS model whereby we can pass on following benefits to customer.

• Customer doesn't hire any SAP Consultant on Role or take help of SAP Service Partners instead as per rotation of skill required, he make use of Visiontree SAP Professional for Lock in Period agreed and Rate Structure Agreed.
• Visiontree directly works with CIO, IT Managers or SAP Project Manager from Customer side and break down every need of the customer into mini-project based on experience level of Visiontree SAP Professional frozen by customer. After successful completion of one mini project, another mini project being undertaken.
• Customer buys minimum hours per quarter to make business sense for relationship between customer and Visiontree and justifying investment by Visiontree with Flexible Pricing and Flexible Skill selection during course of entire year.
• Visiontree participates for customer engagement on SPS model for SAP Support, SAP Module Implementations, SAP Training, SAP Workshops, Induction on new SAP Functionality, SAP Upgrades, SAP Rollouts, SAP Global Template Implementation and SAP Localization assignments.
• Visiontree participates either on Time & Material or Milestone Driven Engagement Models for SPS.
• Visiontree provides access of its Resource Matrix (web based sourcing) Portals to customer hence qualitative SAP Professionals can be available to do a job. Every resource first gets interviewed by Visiontree Consulting Director and Later on by Customer Representative and accordingly on mutual agreement, he is deployed on project site.

Key Value Benefits from SPS for Direct Customers

• SAP Investments are frozen and TCO for entire year has been planned in advance.
• Rotation of skill and Project Risk will be owned by Visiontree not by Customer.
• Emergencies, Helpdesk and Teething issues which require support from 30 minutes to 1 hour, Customer end up paying price either for full 8 hours or have to avoid hiring resource for entire month. Visiontree resource books his timesheet on actual hours of contribution.
• Wider SAP Landscape can be covered with Block of hours available per quarter with Flat Rate Structure purely in line with KPIs of the company.